We believe in upholding the inherent rights of individuals while recognising and promoting their corresponding responsibilities, fostering a balanced and respectful approach to engagement and empowerment.
Protect Your Information
All employees of Lancaster Consulting Australia are legally and ethically obliged to keep your personal and sensitive information private and secure. Sometimes, this information will need to be discussed with other employees directly involved in providing your services to make sure you get the best support. More information about our commitment to keeping your information private is found here.
We value your feedback, compliments, complaints, ideas and suggestions. To submit feedback please contact us. You can find more information on feedback and complaints here.
Abuse And Neglect Statement
Our organisation is committed to ensuring that all people have the right to live their lives free from abuse, neglect and exploitation. We are committed to a zero tolerance approach. For more information on any of our practices please contact us.
Victorian Charter Of Human Rights
The Victorian Charter of Human Rights and Responsibilities Act 2006 sets out the freedoms, rights and responsibilities of all Victorians. It recognises that “all people are born free and equal in dignity and rights”. Lancaster Consulting Australia observes human rights in relation to freedom, respect, equality and dignity as set out in the Victorian Charter of Human Rights. This encompasses all aspects of our day-to-day operations. Lancaster Consulting Australia is committed to the Charter being ‘front of mind’ at all levels when delivering services or making decisions that impact the human rights of our clients. As such, we are constantly reviewing its policies in the context of the Human Rights Charter. Further information regarding human rights and a copy of the Victorian Human Rights Charter is available from the Victorian Equal Opportunity and Human Rights Commission.
We support and respect all children, as well as our staff and volunteers.
We are committed to the safety, participation and empowerment of all children.
We have zero tolerance of child abuse, and all allegations and safety concerns will be treated very seriously and consistently with our robust policies and procedures.
We have legal and moral obligations to contact authorities when we are worried about a child’s safety, which we follow rigorously.
Our organisation is committed to preventing child abuse and identifying risks early, and removing and reducing these risks.
Our organisation has robust human resources and recruitment practices for all staff and volunteers.
Our organisations is committed to regularly training and educating our staff and volunteers on child abuse risks.
We support and respect all children, as well as our staff and volunteers. We are committed to the cultural safety of Aboriginal children, the cultural safety of children from a culturally and/or linguistically diverse backgrounds, and to providing a safe environment for children with a disability.
We have specific policies, procedures and training in place that support our leadership team, staff and volunteers to achieve these commitments.
If you believe a child is at immediate risk of abuse phone 000.